FAQs

Signing up is fast and easy. Simply click the register link in the Sign In/Register area, at the top right of the website, enter your personal details and click "Create an account". Click here to create an account.

Register at My Account for access to the following benefits:

• Offers: exclusive samples, private sales, products and promotions.
• Ease of use: save your personal information, and access your order history, recently viewed products to speed the re-order process.
• Favorites: save a wish list of your favorite products for easy access.
• To register, click "Sign In/Register" on the top right of our website.

You will also be given the option to register when placing an order.

All of the information you supply is strictly confidential. It will only be used by Vaentino to make a delivery or to improve our service to you. It will never be shared or sold.

You can place an order without creating an account. Our registered users can track orders, review their order history and make orders without having to re-enter their details. This saves time every time you place an order.

You can request a new password at the "Sign In" section of the website. Click on the "forgotten password" link, enter your email address and confirm your request. Your new password will be emailed to you. Click here if you forgot your password.

You can change your password within the "My Account" area in "My Profile". Just click on "Change my password", enter your current password and your new one, and click on "Save changes".

You can change your personal data within the "My Account" area in the "My profile" section. Click here to update your profile.